Covid Safety Plan
The health and wellbeing of our staff members and guests is our top priority. In addition to all safety procedures currently in place for our take-out and delivery service, we are implementing the following.
Reconfiguring seating in the dining room, patio and bar to meet social distancing guidelines
Using floor decals to remind guests in our lobby and bakery areas to keep to social distancing protocols
Having dedicated staff through every meal period solely responsible to sanitize all high contact areas
Providing all staff and managers in our dining rooms and kitchens with personal protective equipment, including masks and gloves
Reinforcing staff hand washing routinely
Having hand sanitizer available for guests
Not presetting any tables
Providing takeout containers for guests who prefer to wrap their own leftovers
Sanitizing pens after guest use
These are just some of the changes we are making to protect your safety while at the same time providing the hospitality and delicious memorable food you’ve come to expect from us.
In addition to continuing to maintain our high level of cleanliness and sanitation practices in all of our restaurants, we are taking extra precautions to help ensure a safe experience when picking up take-out orders from our restaurants. This includes:
Ensuring that our teams have the information they need to remain healthy and instructing them to stay home if they’re not feeling well
Ensuring proper social distancing is maintained; This includes increasing the distance between our guests and cashiers to minimize contact, and placing markings on our floors to help guests distance themselves from others
Cleaning and sanitizing all cashier counter surfaces, pens and pagers after each use
Cleaning and sanitizing all door handles throughout the day, and leaving front doors propped open (where allowed) to minimize contact
Transitioning our online ordering system to require payment online (to minimize contact)
Helpful hints to minimize contact:
Order online and pay ahead (saves you time and significantly minimizes contact)
We are taking extra precautions to help ensure that your delivery order gets to your door safely. This includes:
Sealing the outermost packaging to ensure that there is no contact with your food from the kitchen to your door
Transitioning to wrapped utensils for delivery orders for those guests who request utensils. (However, if you don’t need utensils, there is an option to decline them in the order process.)
Ensuring that Dashers maintain social distancing when picking up orders from our restaurants
Our delivery provider DoorDash has implemented the following:
Orders will automatically default to the no-contact option, "Leave it at my door." You can also leave additional details about the drop-off location, such as "Leave next to the plant" to help your Dasher.
They are offering hand sanitizer and gloves to Dashers.
They are also in direct communication with health experts regarding best practices.
We care deeply about our people. They are what makes our company so special. With that as our guiding principle:
We are ensuring that our teams have the information they need to remain healthy and are instructing them to stay home if they’re not feeling well.
We are maintaining benefits eligibility for all staff members who may not be able to maintain the required work hours, either due to their own illness or lack of available hours.
We have been following the guidance of the CDC and our local health departments and will continue to do so throughout this evolving situation.
Owners Brian and Mollie Rubenzer